> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.tradoxvps.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# TradingView – How to clear cache


| If TradingView is running slowly, getting stuck on “Loading Data,” or not displaying charts properly- the issue might be caused by stored cache or cookies. Over time, these can accumulate and interfere with the platform’s performance. This guide will walk you through the simple steps to clear your cache and cookies—often the quickest fix for restoring smooth functionality in TradingView.


![](https://storage.crisp.chat/users/helpdesk/website/-/d/a/0/d/da0d2c9572aef000/image_8z0u2l.png)

## Browser (Web App)

1. Open TradingView in a browser you’ve been using it in (in our case Chrome), then go to **Site Settings**:

![](https://storage.crisp.chat/users/helpdesk/website/-/d/a/0/d/da0d2c9572aef000/image_457ymc.png)
2. Click on **Delete Data**:

![](https://storage.crisp.chat/users/helpdesk/website/-/d/a/0/d/da0d2c9572aef000/image_132c07o.png)
3. You will receive the notification that you’ll be signed out and that the cached files will be deleted. Select **Delete** to confirm:

![](https://storage.crisp.chat/users/helpdesk/website/-/d/a/0/d/da0d2c9572aef000/image_xzta2l.png)
## App Version

1. Search Windows for "Apps", then open **Add or remove programs**:

![](https://storage.crisp.chat/users/helpdesk/website/-/d/a/0/d/da0d2c9572aef000/image_1tvjznq.png)
2. In the list of installed programs- find **TradingView** and choose **Advanced Options**:

![](https://storage.crisp.chat/users/helpdesk/website/-/d/a/0/d/da0d2c9572aef000/image_1vpfvdf.png)
3. You will then see **Repair** button and **Reset** button:

![](https://storage.crisp.chat/users/helpdesk/website/-/d/a/0/d/da0d2c9572aef000/image_1yv4lsl.png)
4. To clear cache- select **Reset** and confirm. Wait until you see the checkmark, once you see it- process has been completed:

![](https://storage.crisp.chat/users/helpdesk/website/-/d/a/0/d/da0d2c9572aef000/image_1tyd25p.png)